The Scottish SPCA, Scotland’s animal welfare charity, is seeking to recruit a Part Time Animal Helpline Operative. The role is based at its Headquarters in Dunfermline but will involve home working initially (internet connection is required).

The Scottish SPCA Animal Helpline responds to emergency calls dealing with animals in distress and other related animal matters. The Animal Helpline fields over 230,000 calls per annum and our Inspectors and Animal Rescue Officers will attend over 85,000 incidents this year.

Applicants should have excellent telephone and customer care experience and a keen interest in animal welfare. Previous call or contact centre experience is desirable.

Hours of work are 22.5 hours per week, between the hours of 7.30am and 10pm, working 6 days out of 14 on a rota basis, to include weekends.

All applicants must be flexible to work between the hours of 7am and 10pm.

For further information relating to this position, please click on the job description.

CVs and covering letters will not be accepted.

Please note that applicants who do not meet the above criteria or provide the required information will not be considered.

Scottish Society for Prevention of Cruelty to Animals is an Equal Opportunities Employer.

Scottish Charity No SC 006467

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